Equinox Support

Welcome to the Equinox OLI Support Portal


If you are an Equinox Support Customer and need to open a new support ticket, please do one of the following:


If your issue is urgent we ask that you call us toll free for immediate assistance at 877-OPEN-ILS (877-673-6457) or if outside the U.S. 1-770-709-5555 and choose option 2 from the automated menu. 

For sales or other inquiries, please use our contact form at www.equinoxOLI.org or email us directly at info@equinoxOLI.org.

Our business hours are Monday - Friday from 9am - 6pm EST

Thank you,
-- The Equinox Support Staff