Welcome to the Equinox Support Portal. If you are an Equinox Support Customer, you may open a ticket either via this Submit a Request link, sending an email directly to support@esilibrary.com, or by calling us toll-free at 877-OPEN-ILS (877-673-6457), or if outside of the U.S., at 1-770-709-5555, and choosing option 2 from the automated answering system.

Please note that we are a library services company, and have nothing to do with Equinox tablets or vehicles. ;-)

For emergency after-hours report, please either categorize your ticket as "System Down", or leave a voice mail on the support line. Either action will page after-hours support staff.

For sales or other inquiries, please visit the Contact Us section of our website, email us directly at info@esilibrary.com, or call us toll-free at 877-OPEN-ILS (877-673-6457), or if outside of the U.S., at 1-770-709-5555, and choose option 2 from the automated answering system.

Thank you,
-- Equinox Support

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