HomeEvergreen: Basic System Admin FunctionsErrorsMERGED_USER_IN_COLLECTIONS

8.1. MERGED_USER_IN_COLLECTIONS

When an attempt to merge two patron accounts ends in failure, one error presented may be "MERGED_USER_IN_COLLECTIONS".

This means that the patron in question has an existing row in money.collections_tracker. If the row merely exists, this is enough for the merging attempt to derail and not allow the merge to occur.

Remove the row by either updating the usr row, or deleting altogether if unnecessary. Then re-attempt the merge.

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